THE PHYGITAL STORE OS

Redefine your store to capitalize on digital

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Discover the e-xtended retail

e-commerce + phygital store

Get started

E-XTENDED RETAIL

e-commerce has changed consumer behavior. Covid-19 has accelerated it.
Customers want a seamless shopping experience.
Customers demand phygital stores.
TRADITIONAL STORE
before the Internet
1
e‑commerce
0% digital
  • Customer: no information
  • Sales assistant: is key
  • Inventory: inefficient
  • Analytics: no
MULTICHANNEL STORE
wrongly named omnichannel
2
Stock Integrated
e-commerce & store not connected
  • Customer: deficient experience
  • Sales assistant: irrelevant
  • Inventory: not connected
  • Analytics: e-commerce only
PHYGITAL STORE
physical + digital
3
Customer login
e-commerce & store connected
  • Customer: seamless experience
  • Sales assistant: relevant
  • Inventory: connected
  • Analytics: e-commerce + store
E-XTENDED RETAIL
e-commerce + phygital store
4
100% digital
  • Customer: personalized experience
  • Sales assistant: personal shopper
  • Inventory: efficient
  • Analytics: 100% customer traceability

PHYGITAL STORE OS

Physical + Digital = Phygital
The whole shopping process is digital.
The phygital store is an e-commerce extension.
1. CUSTOMER

Extend the e-commerce advantages to the stores
Improve satisfaction 85%
  • Find what you are looking for
  • Get relevant advice to decide
  • Bespoke payment and delivery
2. SALES ASSISTANT

Transform them into a personal shopper
Increase sales 15%
  • Prepare customer sessions
  • Add items to customer's baskets
  • Advice customers based on their activity
3. INVENTORY

The store is prepared for the customers
Reduce returns 30%
  • Customers try more products before buying
  • Know if the product is available in the store
  • Maximize floorspace and forecast demand
4. ANALYTICS

Manage the store with real time KPI's
Improve campaigns 30%
  • 10x more customer data to increase sales
  • Extend your digital strategy
  • 360º customer journey vision

1. CUSTOMER

Get the most out of their time

Know stock availability in advance and create baskets in the store.

Inspire your customers

Discover what the store has for you through smart content.

Help them to get what they want

Filter categories, scan items and request sales assistant attention.

Avoid queues to your customers

Manage turns to speed up the purchase journey.

Offer customized prices

Customized prices, discounts and bundles in real time.

Let them choose payment method

Let your customers pay with their smartphone and get a digital receipt.

Offer customized recommendations

Complete your shopping with additional products based on your likes.

Let them choose delivery method

Let your customers take the purchase with them or send it home.

2. SALES ASSISTANT

Advise to make the best purchase

Provide your customer with enhanced product information and comparatives that help them to decide the best option.

Attend requests in real time

Help your customer when they need it (from the e-commerce or in the store) knowing in advance all the specifics about their request.

Boost customer experience

Prepare sessions with your customers, add products to their baskets, make the most out the brand loyalty.

Manage your customer returns

Provide customized solutions to your customer disappointments. Turn returns into exchanges and exchanges into upsells.

3. INVENTORY

Make your product always available

Turn stores into logistic hubs. Move stock between them to be sure that your customers will get what they want when they come to the store.

Maximize floorspace

Show the most iconic products and let your customers request a product selection directly from the warehouse.

Predictive demand planning

Be prepared for the customer coming to your store based on their baskets. Be proactive and replenish stocks to meet upcoming demands.

Prepare stock for schedule sessions

Get everything ready for the scheduled sessions with customers. Let them focus on the purchase decision.

4. ANALYTICS

Know your store

Know what works and what doesn’t. Measure campaigns, products, sales assistants and logistics with real time KPI’s.

Extend your marketing campaigns

Define and execute your digital strategy at the phygital store. Bring in-store activity to the e-commerce strategy.

Know your customer

Know what your customer wants. Adapt the store to your customer journey preferences.

360º Digital strategy

Define 360º digital strategies for your customers journeys. Impact on your customers when and where they want.

JOGOROOM

Get the perfect physical & digital combination.
The phygital store sells more and better. The reason. Most customers want to buy this way.
Scan the QR to login

Recover your basket in the store

Continue shopping

Like in the e-commerce

Buy in the store or later

The basket always with you

  • THE PLATFORM

    • THE PLATFORM

    Extend your e-commerce. Redefine the physical to capitalize on digital.
    Robust and secure
    • IoT cloud platform
    • Focused on security
    • Running in top retailers
    Scalable and visionary
    • One store/worldwide
    • Ambitious roadmap
    • 3er party functionality
  • ECOSYSTEM

    • ECOSYSTEM

    JogoRoom enables top performance companies to join the phygital store.
    Let's offer the best solution for each category.
    Technology partners
    • Cloud vendors
    • e-commerce platforms
    • Manufacturers
    • 3er party developers
    • Digital business
    Cutting-edge functionality
    • Live commerce
    • Visual search
    • Voicebots
    • Seamless checkout
    • Smart recommendations
    • ...and much more!

  • MANAGEMENT

    • MANAGEMENT

    Get the most out your store by managing it in real time with total flexibility. Sales periods, special events, personalized services...
    Set up the store
    • Zones
    • Devices
    • Sales assistants
    • Languages available
    • Currencies available
    Manage operation
    • Functionality available
    • Working mode
    • Layout/Menus
    • Content
    • Messages

  • ANALYTICS

    • ANALYTICS

    Manage the store with real time KPI's and discover a new channel for your digital strategy.
    Know your store
    • Devices
    • Campaigns
    • Products
    • Sales assistants
    • Inventory
    Know your customers
    • Habits
    • Preferences
    • Recommendations
    • Payment method
    • Delivery method

  • DEPLOYMENT

    • DEPLOYMENT

    Leverage what you already have. There is no point in starting from scratch. Let's be smart!
    Pre-integrated with:
    • Shopify
    • Magento
    • PrestaShop
    • WooCommerce
    • VTEX
    Current devices
    • Kiosk/Touchscreen
    • Digital mirror
    • Tablet/iPod
    • Smartwatch
    • RFID Handheld
    Otherwise, no worries. JogoRoom can be integrated with your systems in less than a month.

    PHYGITAL STORES

    Running JogoRoom around the world

    0 +

    Countries

    0 +

    Languages

    WHY JOGOTECH

    Making technology work in a physical store is not easy.
    The vision and the ability to execute are important,
    but the key is the store managers and the sales associates.
    They love our solution!

    CONTACT US

    We are happy to tell you more about the phygital store OS.
    Just give us a call!
    Álvaro Etayo
    NORTH AMERICA

    Want to become phygital?

    +34 636 04 91 18
    Germán Vaca
    LATAM

    Are you ready for the change?

    +34 682 40 15 80
    David de la Flor
    EMEA

    Let's talk!

    +34 618 40 63 72